CHATBOTS ARE CHANGING CUSTOMER SERVICE?

Are virtual agents the key to providing efficient customer service in the future? With rapid advancements in AI technology, chatbots are becoming increasingly capable to understand and respond to customer queries. Some businesses are already adopting chatbots on their websites and social media platforms to automate basic customer service tasks, ena

Social engineering techniques are a cunning form of manipulation that preys on human weaknesses. These astute attackers harness our trust, often through ingenious methods, to gain access. Their arsenal is vast and constantly evolving, leveraging a range of strategies, from impersonation to psychological manipulation. They weave elaborate scenarios